January 17, 2024
Library notices are sent according to the schedule below, except where a patron provided inaccurate contact information, opted out of a notification, or selected a different account preference. It is not possible to opt out of notices related to account status or lost materials. Unless noted, notifications are sent via email.
Notice |
Schedule |
Notes |
| Hold(s) available | When available for pickup | |
| Hold(s) reminder | 2 days before expiration | |
| Due date reminder | Customizable by patron | Defaults to 1 day before due date. |
| First overdue notice* | 1 day overdue | |
| Final overdue notice | 14 days overdue | Patron is informed that library services are blocked. |
| Invoice for lost material | 28 days overdue | Patron is informed via email or printed letter of costs for lost items, and if not paid, that their account may be turned over to a collection agency. |
| Collection agency notice | 60 days overdue | For accounts owing $50 or more in lost materials. Collection agency determines mode of communication. |
| Patron card expiration | 28 days before expiration |
*First overdue notices are not sent to home delivery accounts.
Revised January 17, 2024; December 14, 2020; April 8, 2019; October 8, 2018; July 9, 2018; February 10, 2014; June 25, 2012; April 19, 2012; December 9, 2009
